International Shipping & Orders

We work hard to provide a seamless delivery and excellent customer experience for all international shipments.  Correct Connect uses a cross border logistics carrier that supports affordable door-to-door delivery using a broad network of carriers with pre-paid duties, taxes and fees. 

We aim to ship same business day or next business day. 

You will receive a notification with your tracking and delivery details when your order is shipped.  

Delivery to Australia, Canada, and New Zealand

When choosing standard shipping with our cross-border logistics carrier you can expect your package to be delivered +/- 3 weeks from the USA. Expedited shipping is 7-10 days with major carriers such as DHL, UPS, and Fedex.

Delivery to the EU

Duties and taxes are included in your purchase. Most products are shipped from the USA, and you can expect your order in +/- 2 weeks. 

Delivery to the UK

Duties and taxes are included in your purchase. Products are shipped from the USA. You can expect your order in +/- 2 weeks.

Returns and Exchanges

Correct Connect is unable able to pay for return international shipping. We do accept returns within the EU and UK.

UK returns and exchanges can be shipped to

VIP EQUESTRIAN LIMITED

Hawk Hatch

Red Lane, Binley

AndoverSP11 6EU

EU Returns may be shipped to

Haras Du Ritz

La Bailloliere

79340 Vasles

France