Crystal Browband
Our Story, Our Promise
Correct Connect™ was started with the goal of helping riders improve their connection with their horses. Thousands of riders have seen improvements by using our rider training aids, reins, gloves, and other products.
If our products don't meet your needs, we offer a no questions asked 14-day money back guarantee.
Frequently Asked Questions
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We are proud to offer UPS and USPS discounted rates for shipping within the USA. We use the Flavorcloud app for all international shipping which offers transparent guaranteed DDP (Duty Delivery Paid) to calculate all shipping and customs duties for seamless and expedient delivery.
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You may compete in the original Correct Connect reins at USDF/USEF competitions but in USEA/USEF and FEI eventing you are not allowed to compete in them.
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We strive to make this an easy purchase so you can get back to riding!
We accept all major credit cards, PayPal, Apple Pay, as well as payment through your Amazon account.
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Shipping is by USPS and UPS and generally and takes 2-5 business days within the U.S.A. and 10 -30 days for outside of the U.S.
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You will be emailed a receipt. Thank you for your order!
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At Correct Connect, we are proud of our products and want you to LOVE your purchase. If the product is not what you expected, we will offer you a seamless return/refund experience.
We will provide one free return shipping label for returns made within 30 days of purchase. Please contact us at customersupport@ridecorrectconnect.com or call us at 910-638-4635 to get a shipping label issued to you. After 30 days, customers are responsible for return shipping costs and only store credit will be issued. Items must be returned in new condition with all tags and original packaging included. There will be a 20% restock fee for any items returned dirty, traces of animal hair, missing parts or packaging, or if the product is deemed unsellable. Free return shipping only applies to orders in the U.S.
All clearance/closeout items are not elegible for return.